{"id":8427,"date":"2024-03-04T18:01:44","date_gmt":"2024-03-04T17:01:44","guid":{"rendered":"https:\/\/luxinternational.com\/faq-items\/autres-questions\/"},"modified":"2025-06-26T10:33:23","modified_gmt":"2025-06-26T08:33:23","slug":"autres-questions","status":"publish","type":"avada_faq","link":"https:\/\/luxinternational.com\/fr\/faq-items\/autres-questions\/","title":{"rendered":"Autres questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: var(--awb-custom_color_5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color5);--awb-title-color:var(--awb-custom_color_4);--awb-content-color:var(--awb-custom_color_4);--awb-icon-box-color:var(--awb-color5);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;Lato&quot;;--awb-title-font-weight:var(--awb-typography1);--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-title-text-transform:none;--awb-content-font-family:&quot;Lato&quot;;--awb-content-font-style:normal;--awb-content-font-weight:var(--awb-typography4);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-8427-1\"><div class=\"fusion-panel panel-default panel-f8761b1686290f13d fusion-toggle-no-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_f8761b1686290f13d\"><a aria-expanded=\"false\" aria-controls=\"f8761b1686290f13d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-8427-1\" data-target=\"#f8761b1686290f13d\" href=\"#f8761b1686290f13d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-minus fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qu&#039;est-ce que Lux ORIGINAL ?<\/span><\/a><\/h3><\/div><div id=\"f8761b1686290f13d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f8761b1686290f13d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Lux ORIGINAL est la ligne de produits consommables de Lux. Pour chaque produit, Lux a d\u00e9velopp\u00e9 des sacs \u00e0 poussi\u00e8re et des filtres de haute qualit\u00e9 afin de garantir une filtration et des performances optimales. Les sacs \u00e0 poussi\u00e8re et les filtres Lux ORIGINAL sont disponibles dans tous les <a href=\"https:\/\/luxinternational.com\/contact-us\/\">services clients Lux<\/a> et dans les boutiques en ligne Lux locales.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-77bf13eb571d13b37 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_77bf13eb571d13b37\"><a aria-expanded=\"false\" aria-controls=\"77bf13eb571d13b37\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-8427-1\" data-target=\"#77bf13eb571d13b37\" href=\"#77bf13eb571d13b37\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-minus fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O\u00f9 puis-je me procurer des pi\u00e8ces de rechange pour les produits Lux ?<\/span><\/a><\/h3><\/div><div id=\"77bf13eb571d13b37\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_77bf13eb571d13b37\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Pour des raisons de s\u00e9curit\u00e9 et de garantie, les r\u00e9parations sur les produits Lux ne doivent \u00eatre effectu\u00e9es que par le personnel qualifi\u00e9 du service apr\u00e8s-vente Lux. Les pi\u00e8ces de rechange ne sont pas disponibles pour les personnes non autoris\u00e9es. Le service Lux vous propose un contr\u00f4le g\u00e9n\u00e9ral de l&rsquo;appareil ainsi qu&rsquo;une r\u00e9paration professionnelle de votre appareil avec les pi\u00e8ces d\u00e9tach\u00e9es originales Lux.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2e83c4e5a2caccca0 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_2e83c4e5a2caccca0\"><a aria-expanded=\"false\" aria-controls=\"2e83c4e5a2caccca0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-8427-1\" data-target=\"#2e83c4e5a2caccca0\" href=\"#2e83c4e5a2caccca0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-minus fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Comment puis-je contacter un repr\u00e9sentant de Lux ?<\/span><\/a><\/h3><\/div><div id=\"2e83c4e5a2caccca0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2e83c4e5a2caccca0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Vous pouvez demander un rendez-vous avec un repr\u00e9sentant de Lux en utilisant le formulaire en ligne ou en appelant le num\u00e9ro de t\u00e9l\u00e9phone du service client\u00e8le local.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-34eafb3aa7b5c1112 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_34eafb3aa7b5c1112\"><a aria-expanded=\"false\" aria-controls=\"34eafb3aa7b5c1112\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-8427-1\" data-target=\"#34eafb3aa7b5c1112\" href=\"#34eafb3aa7b5c1112\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-minus fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Comment puis-je savoir si la personne qui me rend visite est un repr\u00e9sentant Lux ?<\/span><\/a><\/h3><\/div><div id=\"34eafb3aa7b5c1112\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_34eafb3aa7b5c1112\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Chaque repr\u00e9sentant Lux poss\u00e8de un badge d&rsquo;identification Lux qu&rsquo;il sera fier de vous montrer.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":8428,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[],"class_list":["post-8427","avada_faq","type-avada_faq","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/avada_faq\/8427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":8,"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/avada_faq\/8427\/revisions"}],"predecessor-version":[{"id":8458,"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/avada_faq\/8427\/revisions\/8458"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/media\/8428"}],"wp:attachment":[{"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/media?parent=8427"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/luxinternational.com\/fr\/wp-json\/wp\/v2\/faq_category?post=8427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}